BizPulse

FAQ

Questions about the platform, the licence and the claims.

Including the ones with answers you may not want to hear. If something here is unclear, the demo is the place to press on it.

The platform

BizPulse is a white-label local marketing platform. It gives a marketing agency a branded portal for managing its clients' Google Business Profiles — reviews, AI-drafted replies, Google posts, AI creatives, brand kits, automation, analytics, AI insights, competitor monitoring, QR campaigns, reports, profile audits, multiple locations, teams and billing — presented to the agency's clients under the agency's own brand.

Digital marketing agencies, local SEO agencies, social media agencies, web development agencies, marketing consultants, SaaS resellers, and agencies managing multiple local businesses, restaurants or multi-location groups. Businesses that need a multi-location management platform are a secondary audience, and normally reach the platform through an agency.

Yes. Your logo, colours, favicon, login page, support email, footer and custom CSS are applied to the client portal and to generated reports. Your clients work inside your platform.

The agency. BizPulse licences the platform to your agency; your clients are your customers, under your contracts and your pricing. BizPulse does not sell to your clients and does not sit between you and them.

Clients, pricing and scale

Yes — unlimited client account onboarding under the applicable white-label arrangement. The honest caveat is usage-based resources: AI text and image generation are billed by the providers you connect with your own keys, so generation volume is a cost you control rather than a limit we impose.

Yes. BizPulse has no view on what you charge. Some agencies sell a flat monthly platform fee, some bundle it into an existing retainer, some charge a setup fee plus a monthly rate. Your agency decides how to package and price its service.

Yes. One client account can hold many locations, each with its own settings, analytics, campaigns and reporting, plus a group view across all of them.

₹20,000 is the one-time initial activation charge for the white-label agency portal, paid once when the portal is set up. It is not a monthly price, not an annual price and not a subscription rate.

₹5,000 is the renewal price for the licence. It keeps the white-label portal, the platform updates and support running. It is the number to plan your budget around, which is why it is shown at the same size as the activation price rather than hidden in a footnote.

The full advanced admin panel, the branded client portal, unlimited client onboarding, multi-location support, client management, reviews, AI replies, posts, AI Post Studio, automation, analytics, AI insights, competitors, QR campaigns, reports, profile audit, lifetime updates and lifetime support. There is no per-module upsell.

Platform updates are included for as long as your licence is active — you are not charged separately for new versions of the software you have licensed.

Support for the licensed platform for as long as your licence is active: setup, configuration, faults and questions about how the software behaves. It covers the platform, not the day-to-day marketing work you do for your clients — that part is your service.

Branding and clients

Yes: logo, primary and secondary colours, favicon, login page, support email, footer content and custom CSS for agencies with a strict brand system.

Yes. The login page, the portal and the reports your clients receive carry your agency branding.

Yes. Team members can be added with roles, so an account manager and a specialist do not need the same permissions, and access can be scoped to the right clients.

Yes. You can sign in as a client account to see exactly what they see. A permanent impersonation banner is displayed for the whole session and every action is written to the audit trail, so the client can be told precisely what was accessed and when.

Reviews, posts and AI

Yes. Reviews sync hourly from every connected client profile into one agency queue, replies are drafted using the business context you saved, complaints are prioritised, and publishing follows the approval rule set for that client.

Yes. A client user can be given approval rights inside your portal, so your team drafts and the client signs off — or the reverse, if that suits the account better.

Yes. Posts can be created, scheduled and published across clients and locations from one calendar, with duplicate detection and per-client approval controls.

Yes. The AI Post Studio builds a structured brief from the business context, applies a creative direction and the client's brand kit, then generates the creative and the post copy together and shows them in a Google preview. The brief is editable at every step.

Yes. The ten supplied styles are editable creative directions rather than fixed filters, and agencies can save their own house styles and apply them across a client base.

Yes. Text providers include OpenAI, Anthropic, Gemini, Groq, DeepSeek, Mistral and OpenRouter; image providers include OpenAI Images, Gemini Images and Stability. You choose which provider handles which feature — review replies on one, post writing on another, image generation on a third — and supply your own API keys, which are encrypted at rest.

The feature that depends on it degrades; the platform does not. Where a fallback provider is configured it is used. Where one is not, the item is left in a clear failed state with the reason attached, and the surrounding work — the report, the post, the queue — continues.

The post is not discarded. The copy is preserved and you can retry the image, upload one, choose one from the client library, or publish the post as text. A failed image should not fail a post.

Analytics, competitors and campaigns

Yes. You choose the nearby businesses worth tracking, and the platform records their ratings and review counts over time so client conversations have local context.

Yes. QR codes for the counter or the receipt, scan counting, campaign tracking, the Google review link, a private feedback channel and analytics across all of it.

Yes. PDF and CSV reports covering performance, reviews, posts and campaigns, opening with a plain-English summary, carrying your agency branding, on a schedule or on demand.

Claims we do not make

No. Nobody can guarantee Google rankings, and any software that says otherwise is selling something it cannot deliver. BizPulse manages and reports on the Google Business Profile itself: completeness, review responsiveness, posting activity and profile performance metrics.

No. Every customer receives the same path. BizPulse does not hide the Google review option based on rating. Screening customers by predicted score before showing them the review link breaches Google's policies, and the penalty lands on your client's profile rather than on the vendor who suggested it.

Not on this website. Where there are no verifiable published results to show, inventing them would be worse than saying nothing. What is described here is what the product does; the demo is where you see it working.

Next step

Ready to launch your own white-label platform?

See how BizPulse can fit into your agency's workflow, client offering and growth model.

Your brand. Your clients. One platform behind it all.