Can we handle several outlets under one client?

For restaurant clients

Restaurants generate more reviews than any other local category.

Which makes them the hardest clients to serve manually and the best clients to serve with a platform. Reviews, festive posts, table campaigns and reporting, per venue.

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Part of the BizPulse white-label platform. Your brand. Your clients. One platform behind it all.

Review queue synced 14 min ago

A. Kulkarni ★★☆☆☆ Complaint · prioritised 2h ago Food was good but we waited 40 minutes for a table we had booked. Nobody explained the delay.

01 Analysis Negative sentiment. Service delay, booking not honoured. No compensation language permitted for this client.

Suggested reply · drafted in the venue's voice

Thank you for telling us, and I am sorry about the wait — a booked table should not mean forty minutes at the door. I have passed this to our floor manager so the delay is explained at the point it happens. If you are willing to give us another visit, please ask for Priya at the desk.

Voice matched No prohibited phrases

02 Approval This client requires a person for anything below four stars. The reply waits here.

03 Publish Approved replies post to the profile and the outcome is recorded, including failures.

Interactive product demonstration · illustrative content

The problem

A busy Saturday produces a week of review replies.

Restaurant review volume is spiky and emotional. Complaints arrive about wait times, temperature and one specific server, and they arrive together.

A reply written three weeks later is read by everyone deciding where to eat tonight.

Festivals compress the calendar further: the content that should have been scheduled in advance gets written the morning of.

How it works

The sequence, end to end.

Connect the venues

Each outlet as its own location under the client account.

Tune the voice

What the venue serves, how it speaks, phrases it will never use.

Set the rules

Automatic replies above a rating threshold, human approval below it.

Plan the season

Festival and menu posts scheduled ahead of the rush.

Run table campaigns

QR codes per table, with the review link and private feedback offered to everyone.

What it includes

Every capability, named.

No feature on this list is an upsell. The white-label licence includes the whole platform.

Complaint prioritisation

Service complaints surface above routine praise.

Low-rating protection

One and two-star replies can always require a person.

Festive content

Seasonal creatives built from the venue's brand kit.

Menu and offer posts

Anchored to what the venue actually sells.

Table and counter QR campaigns

Scan counts per placement.

Per-outlet analytics

Directions and calls per venue.

Group reporting

Every outlet in one branded report.

Use cases

How agencies actually use it.

Every capability below is used inside your own branded portal, by your team or by your clients — whichever you decide.

See the agency model

Single venue

One location, high review volume, weekly posts.

Multi-outlet group

Five outlets, shared campaigns, per-outlet reporting.

Cloud kitchen brands

Several profiles, one voice, one calendar.

Controls and safeguards

What stays under your control.

Automation without guardrails is just a faster way to publish something you would not have approved.

No rating gating Every diner sees the same page with both the Google review link and private feedback.

Approval per venue A flagship can require sign-off while smaller outlets run automatically.

When something fails If a festival creative fails to generate on the morning it is needed, the text post is preserved and can go out on its own or with an uploaded image.

Questions

Answers, including the awkward ones.

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